# Contact us

How to reach Toddly about a mistake, a nursery listing, hiding website content, switching off the assistant, or anything else.

Updated 11 November 2026. Page: https://toddly.co.uk/contact

Email us at **hello@toddly.co.uk**.

Please tell us which page you mean (the web address is ideal) and what you would like us to do.

## Common requests

- **Something is wrong.** Tell us the page and the correct information, with a link to where it is published if you can. Ofsted results are corrected only when Ofsted corrects them.
- **Nurseries: hide content from your website.** Email us from an address at your nursery's own domain and we will hide the content from your website that you name. Details from Ofsted's public register stay.
- **Nurseries: switch off the enquiry assistant.** Email us in the same way and we will turn it off on your page.
- **Nurseries: claim your page.** [Claim your page](/claim/) to edit it yourself, for free.
- **Privacy requests.** See our [privacy notice](/privacy).

Postal address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.

## Frequently asked questions

### I run a nursery. How do I change my page?

Claim your page for free and you can edit your details, add photos and answer enquiries yourself. If you only want something hidden or corrected, email us from an address at your nursery's own domain.

### How quickly will you reply?

We aim to reply within a few working days, and sooner for corrections and requests to hide content.

### Can I contact a nursery through you?

Use the contact details or the enquiry option on the nursery's own page. We do not pass on messages sent to this address.