Enquiry dashboard
Every parent enquiry for your nursery in one place, with status and notes, plus control over your page and what the assistant knows.
Last updated 11 November 2026
The dashboard is where a nursery that has claimed its page manages parents’ interest.
Enquiries
- Every enquiry and visit request in one list, newest first.
- Track where each enquiry has got to and add private notes.
- Read the conversation that led to each enquiry.
Visits
- Show-rounds parents booked into your times, by day, and the last 30 days.
- Confirm a time for a visit request; the parent gets a confirmation with a calendar invite.
- Mark who came, cancel a time (the parent is told), and add your visits to your own calendar.
Knowledge
- See which pages of your website the assistant uses, and switch any off.
- Add your own questions and answers for things your website does not cover.
- Review the questions the assistant could not answer, so you can add the answer once.
Your page
- Edit details such as fees, hours and funded places; your edits take priority over what we found online.
- Show availability by age group.
- Add photos.
Claim your page to get started, or read about the AI enquiry assistant.
Frequently asked questions
Where do enquiries come from?
From your page on Toddly and, if you install it, the assistant on your own website.
Can I export enquiries?
Export to nursery management software is planned. Until then you can see and update every enquiry in the dashboard.
Who else can see my enquiries?
Your team members and, to run and support the service, us. We never sell enquiries.