Full-day nursery in Upper Norwood, Croydon
First Step Day Nursery Limited
11 Harold Road, LONDON, SE19 3PU · Getting there
Is it good?
Read the Ofsted reportOfsted inspection, before November 2025
Good
- Quality of educationGood
- Behaviour and attitudesGood
- Personal developmentGood
- Leadership and managementGood
- SafeguardingEffective
What does this mean?
This grade is from before November 2025, when Ofsted replaced single grades with report cards. The nursery's next inspection will give a report card, with a separate grade for each area instead of one overall grade.
Official records
- Ofsted registrationRegistered since December 2004Reference EY297574Ofsted · checked 30 June 2026
- Inspections on record1 inspectionlatest 30 January 2024Ofsted · checked 30 June 2026
- Registered places90 placesthe most children it may care for at onceOfsted · checked 30 June 2026
- Food hygiene rating4 (Good)inspected 30 July 2026Food Standards Agency · checked 13 November 2026
Fees
| Age | Full day | Per hour |
|---|---|---|
| Under 2s | £98£9.80 an hour | not shared yet |
| 2-year-olds | £97£9.70 an hour | not shared yet |
| 3 and over | £96£9.60 an hour | not shared yet |
| All ages | not shared yet | £19 |
From nursery website, November 2026 · see the fees page. Price per hour is the day rate over a 10-hour day, from the nursery's opening hours.
- Meals
- £6
Funded hours: From 9 months, 30 hours
Hours and ages
- Monday to Friday
- 08:00–18:00
- Ages
- 3 months to 5 years
- Weeks open
- 50 a year
- Sessions
- Full day and per hour
Getting there
11 Harold Road, LONDON, SE19 3PU · More nurseries in SE19
Stations
- Gipsy Hill19 min walk · 0.8 miles
- Crystal PalaceStep-free access21 min walk · 0.8 miles
Buses
12 bus stops within 400 m, including Ellery Road, Beulah Spa and Beulah Hill.
Parks and playgrounds
- Upper Norwood Recreation Ground2 min walk
- The Lawns3 min walk
- Westow Park5 min walk
- Beaulieu Heights9 min walk
- Playground6 min walk
- Playground6 min walk
© OpenStreetMap contributors, checked 13 November 2026 · Powered by TfL Open Data, checked 13 November 2026. Walking times are rough, from straight-line distance.
Places and next steps
Spaces: not published yet. Nurseries often fill months ahead, so ask early.
In Croydon there are about 3.2 children under 5 for every registered nursery place. Places are how many children nurseries may care for, not free spaces, so this is a guide to demand. Source: ONS Census 2021.
What parents say
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Write a reviewAbout First Step Day Nursery Limited
First Step Day Nursery Limited is a full-day nursery at 11 Harold Road, LONDON, SE19 3PU, in Upper Norwood, Croydon. It is registered for 90 children and takes children aged 3 months to 5 years. It opens 08:00–18:00, Mon–Fri, 50 weeks a year. Ofsted rated it Good at its inspection in January 2024, before report cards replaced single grades in November 2025. Its published full-day fees range from £96 to £98 (nursery website, November 2026). It offers funded hours from 9 months and the 30 funded hours for 3 and 4-year-olds, and accepts Tax-Free Childcare. It has a Google rating of 3.8 from 6 reviews (November 2026).
A day here
Our summary of the nursery's website and Ofsted reports. Each feature links to where it came from.
Learning and approach
- Play-based EYFS curriculumSource: nursery website
Food
- Allergy-aware kitchenSource: nursery website
Outdoors
- Own gardenSource: nursery website
Care and routines
- Key person systemSource: nursery website
- Separate baby roomSource: nursery website
- Open all yearSource: nursery website
- Half-day sessionsSource: nursery website
- Small group sizesSource: nursery website
SEND and inclusion
- SEND supportSource: nursery website
- Inclusive settingSource: nursery website
Building and safety
- Parent app with daily updatesSource: nursery website
Compare nurseries nearby
| Nursery | Ofsted | Full day from | Hours | Ages | Distance |
|---|---|---|---|---|---|
| First Step Day Nursery LimitedThis nursery | Good | £96 | 08:00–18:00 | 3 mo–5 yrs | This nursery |
| The Ark Montessori NurserySessional pre-school | Not yet inspected | not shared yet | not shared yet | not shared yet | 0.3 miles |
| Crystal Palace Rainbow NurseryFull-day nursery | Good | not shared yet | 07:30–18:30 | 3 mo–5 yrs | 0.5 miles |
| Shining Stars NurseryFull-day nursery | Good | not shared yet | 09:00–15:00 | 0 mo–5 yrs | 0.5 miles |
| Witty Kiddies Upper NorwoodFull-day nursery | Good | not shared yet | 08:00–18:00 | not shared yet | 0.5 miles |
| Blossom Time Montessori NurseryFull-day nursery | Good | not shared yet | 07:45–18:00 | 10 mo–5 yrs | 0.5 miles |
| Bonding School Nurseries LimitedFull-day nursery | Not yet inspected | not shared yet | not shared yet | not shared yet | 0.6 miles |
A dash means the nursery hasn't published it yet. Distances are in a straight line.
- All nurseries in Upper Norwood3
- All nurseries in Croydon160
- All nurseries in SE1910
- Nurseries near Gipsy Hill station
Nearby areas
Schools nearby
- All Saints CofE Primary School Primaryages 3–11has a nursery classOfsted: Quality of education: Requires improvement; Behaviour and attitudes: Good; Personal development: Good; Leadership and management: Goodinspected December 2024 0.3 miles
- Rockmount Primary School Primaryages 3–11has a nursery classOfsted: Quality of education: Outstanding; Behaviour and attitudes: Outstanding; Personal development: Outstanding; Leadership and management: Outstandinginspected June 2025 0.3 miles
- Downsview Primary and Nursery School Primaryages 3–11has a nursery classOfsted: School remains Goodinspected June 2024 0.5 miles
- The New School ages 4–18 0.5 miles
- David Livingstone Academy Primaryages 4–11Ofsted: Standards maintainedinspected July 2025 0.5 miles
- Fidelis College ages 4–19 0.5 miles
- St Cyprian's Greek Orthodox Primary Academy Primaryages 3–11has a nursery classOfsted: Requires improvementinspected June 2024 0.5 miles
- St Joseph's RC Junior School Primaryages 7–11Ofsted: Standards maintainedinspected December 2024 0.6 miles
Straight-line distances. Places depend on each school's admissions rules. From the Department for Education and Ofsted.
Questions parents ask
Got a question? Ask and get an answer straight away.
How much does First Step Day Nursery Limited cost?
First Step Day Nursery Limited publishes these fees: full day £98 for under 2s, full day £97 for 2-year-olds, full day £96 for 3 and over and per hour £19 for all ages (nursery website, November 2026). Funded hours and Tax-Free Childcare can reduce what you pay.
Does First Step Day Nursery Limited offer 30 funded hours?
Yes. First Step Day Nursery Limited offers the 30 funded hours for eligible 3 and 4-year-olds.
Does First Step Day Nursery Limited offer funded hours from 9 months?
Yes. First Step Day Nursery Limited offers funded hours for eligible children from 9 months.
What are First Step Day Nursery Limited's opening hours?
First Step Day Nursery Limited opens 08:00–18:00, Mon–Fri.
Is First Step Day Nursery Limited open all year?
Yes, First Step Day Nursery Limited is open 50 weeks a year, closing only for short breaks.
What ages does First Step Day Nursery Limited take?
First Step Day Nursery Limited takes children aged 3 months to 5 years.
What is First Step Day Nursery Limited's Ofsted rating?
Ofsted rated First Step Day Nursery Limited Good at its inspection on 30 January 2024, before report cards replaced single grades in November 2025.
How many children can First Step Day Nursery Limited take?
First Step Day Nursery Limited is registered with Ofsted for up to 90 children at any one time.
Are meals included at First Step Day Nursery Limited?
Meals are not included in the fees at First Step Day Nursery Limited.
Does First Step Day Nursery Limited accept Tax-Free Childcare?
Yes. First Step Day Nursery Limited accepts Tax-Free Childcare payments.
What approach does First Step Day Nursery Limited follow?
First Step Day Nursery Limited's website describes its approach as: Play-based EYFS curriculum.
Does First Step Day Nursery Limited have outdoor space?
First Step Day Nursery Limited lists: Own garden.
Does First Step Day Nursery Limited support children with SEND?
First Step Day Nursery Limited lists: SEND support and Inclusive setting.
What is the nearest station to First Step Day Nursery Limited?
Gipsy Hill is the nearest station we know of, 0.7 miles away in a straight line.
How do I contact First Step Day Nursery Limited?
You can call 020 8771 7727 and visit www.firststepdaynursery.co.uk.
Tools for parents in Croydon
- Childcare cost calculatorMonthly cost with funded hours
- Funded hours checkerWhich schemes you qualify for
- Funded hours start dateWhen your child's hours begin
- Tax-Free Childcare calculatorThe 20% top-up on your bill
- Visit checklist for this nurseryPrintable questions, pre-filled
- Cost of nursery in CroydonFees by age in Croydon
About this information
- Registration and inspections: Ofsted · 30 June 2026
- Fees, hours and features: the nursery's website (www.firststepdaynursery.co.uk) · 11 November 2026
- Rating and review themes: Google · 11 November 2026
- Schools: DfE Get Information about Schools · 4 November 2026
- Contains Ofsted data licensed under the Open Government Licence v3.0.
- Contains Department for Education data licensed under the Open Government Licence v3.0.
- Contains Ofsted data licensed under the Open Government Licence v3.0.
- Contains National Statistics data © Crown copyright and database right; contains OS data © Crown copyright and database right.
- © OpenStreetMap contributors
- Powered by TfL Open Data
- Food hygiene rating from the Food Standards Agency, licensed under the Open Government Licence v3.0.
- Source: Office for National Statistics, Census 2021, licensed under the Open Government Licence v3.0.
- Read reviews on Google
- From the nursery's website, with the page link and date checked
Last checked 11 November 2026 · Ofsted URN EY297574 · Plain-text version · Report a mistake
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